THE EXPERIENCE
What can I expect from the event?
At Dinosaurs of Patagonia, you’ll step into a world where dinosaurs roam once more. This exhibition showcases life-size casts of Patagonian dinosaurs, including the massive Patagotitan, one of the largest creatures to walk the Earth. You’ll also encounter ferocious carnivores from the Cretaceous, Jurassic, and Triassic periods. Expect interactive activities designed to engage children, along with documentary videos and special events to captivate adults. Explore full skeleton casts, and recent scientific discoveries from Patagonia that shed new light on these ancient giants. The exhibition promises a fun and educational experience suitable for families, friends, and colleagues alike—whether you’re a dinosaur enthusiast or looking for an exciting day out.
Where is the experience located?
The experience takes place at Auckland Showgrounds, 217 Greenlane Road West, Auckland.
Does the experience take place in an indoor or outdoor venue?
This experience is held in an indoor venue.
How long does the experience last?
For you to have an estimate, people usually spend between 1 and 1.5 hours at this experience.
Will food and beverage be available on site for purchase?
Yes, there is food and beverages available for purchase at this event, however, food cannot be consumed within the gallery.
Will you cater for allergies?
Unfortunately, we won't be able to cater for any allergies.
Is there parking available?
Yes, there is parking available.
Are there activities for the kids?
Absolutely! Get ready for some fantastic interactive activities for the kids, including an exclusive magic drawing and painting experience, where they can scan and project their very own dinosaurs. It’s a roar-some way to unleash their creativity!
Is there a dress code?
There's no defined dress code for this experience; a casual look will be fine.
TICKETS
Where can I get tickets?
In the Fever App, available on Google Play and the Apple Store, or on the Fever website.
Can I purchase tickets at the door?
We will have a box office on site. However, tickets purchased at the box office will have an additional $4 admin fee and may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance to guarantee your spot. You can purchase tickets in the Fever App or on the Fever website.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever App.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the “Tickets” section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Are refunds allowed? What is the exchange policy?
Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed, except as required under Australian Consumer Law. For more information, you can refer to our T&Cs.
Can I make a group booking?
If you would like to book for a large group, please reach groups@feverup.com with your preferred attendance date and the size of your group.
Do you offer press passes?
Unfortunately, there won't be press passes offered for this event.
ACCESS
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive at the time stated on your ticket. If you happen to arrive late, your entry will be dependent on if there is space available. This may result in an undefined waiting period or no entry to the experience.
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals.
Is the venue accessible?
Yes, the event is being held in an accessible venue.
What are the prohibited items at the experience? Can I smoke or vape?
No smoking or vaping is allowed. No food or beverages brought from outside may be allowed to be consumed in the venue.
Do you offer carer tickets?
Guests requiring assistance throughout this experience are entitled to apply for one free pass for their personal assistant/support worker. Please contact us here with proof of needing a carer ticket. Once we receive this, we will provide you with a voucher that you can use to purchase your free carer ticket in the Fever app (based on availability). Please keep in mind that you will have to show the regular ticket with this carer ticket when entering the venue.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a walkthrough gallery experience, so seating is situated in various locations throughout the venue.
Will there be strobe lights?
This event won't include strobe lights.
Will restrooms be available on site?
This venue has restrooms—please ask our staff on site for indications.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods may be permitted upon request.
Is there a Lost & Found?
Yes
Is coat check available?
Unfortunately, this venue has no coat check.
Is there an age requirement?
All ages are welcome to this experience! Kids under the age of 4 do not require a ticket.
Will there be an audio guide?
Unfortunately, this experience does not include an audio guide.
Life-sized bones
Expert Endorsement
Real Fossils
